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Advance Auto Parts - Austin, TX - Reviews page 1 - Judysbook

Advance Auto Parts

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600 E William Cannon Dr
Austin, TX 78745
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(512) 326-1166
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Reviews

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Best

I like going to this auto parts store as it is one of my favorites auto stores to go buy parts. They seem to have just about everything you need for my car. They are also friendly...

Worst

Recently I called the Just Brakes on 600 E. William Cannon to get a quote for them doing work on a part. They quoted me $20-$30. When my husband and I took the part to Just Brak...

Most Rude Person Ever 10/12/2011

Recently I called the Just Brakes on 600 E. William Cannon to get a quote for them doing work on a part. They quoted me $20-$30. When my husband and I took the part to Just Brakes, the manager Todd Buck told my husband it would be $50. We left the part and returned over an hour later to pick it up. When I mentioned to the manager that they quoted less on the phone, he basically questioned me regarding who I spoke with and kind of insinuated that I hadn't called for a quote. Once I showed him on my cell phone where I had indeed talked to someone at their store earlier that morning, he told his associate to give me the part back without working on it. He told me that I could step outside the store to wait for the part. His tone was extremely rude and belligerent. I have never had anyone speak to me in this manner in life, let alone while I was a customer. I asked for his name and told him I would be contacting the Just Brakes Corporate office in Dallas regarding his rude and intimidating behavior. DO NOT go to this store. They are so unprofessional and I can't believe Just Brakes would hire such a rude an unprofessional person to manage their store. more

Just Brakes - The worst car care company on earth 3/26/2011

I took my 2005 Mazda 6 there to change brake pads and shoes cuz I heard grinding noise. Firstly they examined and advised me to change the discs and calipers too which would cost more than $500 at the end. I told them to do just the basic. The next day afternoon when I was driving at around 60 miles/hour on the freeway the brake failed to perform! It was really scary but I still managed to drive to Just Brakes. They looked at it and found that the brake hose on the left front wheel contacted with the wheel and was was damaged. What they told me was not ""I'm sorry"" or anything like that but ""this is bad luck, it's not our fault"". They accepted to change the hose but the attitude was really unprofessional. I wish I didn't bring my car to Just Brakes. Everyone who is reading my review, please stay away from Just Brake for the sake of your own safety! Just Brakes Just Sucks. more

clueless 2/24/2011

i took my wife's car there to replace brake pads and spark plugs. the spark plugs caused the engine light to come on and made the car misfire. the brake pads were also the wrong kind and made the car have a ticking noise every time you applied the brakes. i had to take the car to the dealership and order new parts and then redo everything a second time. if you can't offer the right parts, just tell me. what an enormous waist of time and money. more

Wonderful auto parts store! 7/31/2005

I like going to this auto parts store as it is one of my favorites auto stores to go buy parts. They seem to have just about everything you need for my car. They are also friendly & knowledge about their merchandise. I would recommend this store to anyone that needs auto parts. They are also reasonable in prices! PROS: Great auto parts store! CONS: none more
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Owner Message

  • With Advance Auto Parts in Austin the part you need is just minutes away. Order online and you can have the part delivered to your local Advance Auto Parts within 30 minutes. It's simple. Go to advanceautoparts.com, find the part you need, check out and...

Additional information

  • Hours:

    Daily 7:30am-10pm
  • Payments:

    Visa, Discover, Master Card, American Express
  • Neighborhoods:

    Sweetbriar, Austin, South Congress

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