Dr. Adachi is nice enough and very knowledgeable, but his staff is AWFUL. You will feel like a number, not a human and they will drain you dry with extra fees. I have been to quite a few optometrists, and this is the only one where I truly felt like all they cared about was getting my money. I even went back for a second annual exam, because I thought maybe my first experience was just a poor one. Again, customer service was some of the worst I have ever seen, they don't return your calls, and make no apparent effort to remember you. I will take my hard earned money elsewhere next time.