I came in to Ada Bike Shop just for a kickstand and some accessories. Because my bike was with me, they offered to install these items at no cost. The service was very friendly. Unfortunately, when I returned home I noticed that the kickstand was mounted in such a way that the wires used for shifting were being pinched in place. I called the shop, they apologized and offered to remount the stand free of charge and make any necessary repairs to the wires. Although a mistake was made, I was extremely happy with the service and the way the issue was resolved.