This has to be the most unorganized place I've ever done business with. Had them service my Husqvarna lawnmower because they were the closest authorized repair facility. First, they gave me about three hours notice before coming to pick it up. When they did pick it and get it back to the shop, they could never provide an estimated completion date. After ""fixing"" it, they returned it to me (approximately 4 weeks later, and only after me constantly calling to find out the status on the repairs). Again, only about 4 hours notice before delivery. Once it arrived, the repairs were still not complete. They picked it up again (with guess how much notice... yep, four hours this time). Another three weeks and now total of five times I've borrowed my neighbor's mower, they finally completed the repairs (I hope). Just called and let me know they're delivering tomorrow. The end? Let's hope so. I never want to do business with these people ever again!