This company employs EXTREMELY SHADY tactics to triple charge for simple services. The repair technician, who I was later told is the owner, wrote several different figures in a notebook and gave me a very technical name for a part and a figure of $185 dollars. After five minutes, he said he was finished, as I researched the part online. It was a thermostat FUSE. The receipt he gave me quoted ""scribble scribble kit $185."" I called the office to get an itemized receipt, and was assured this is a competitive price for a fuse. When I called several different companies, the price I was quoted in each case was less than half what this rip-off artist charged me. NEVER call these crooks.