Not only is the food overpriced but when it came to delivery, the old delivery guy had the audacity to hassle me for a tip because I didn't give him one (the first time). I understand the courtesy of tipping a delivery driver. But when there is already a delivery charge on the order and on top of that the delivery man cops attitude if you don't already have singles in your hand, then there is a problem. It is a part of my freedom to be able to choose whether or not I want to tip a delivery person. The second time I ordered from them, I knew what to expect. When the delivery man came to the door, he not only knocked on my door once but as I went to look out the peep hole, he was already walking away without even knocking a second time. Then upon opening the door, he literally throws my food at me and walks away! Now if that is not poor customer service, then I don't know what is. It is not my fault the man dislikes his job, if it's so bad then get a better one. Don't take your frustrations out on innocent customers. I went to call the restaurant to report the delivery man, and then the manager copped an attitude with me as well! What is going on here?! I would never recommend this restaurant to anyone in the area of Syracuse, regardless of all the good comments about the food.
Cons: rude delivery person and manager