Acme Glass & Tinting

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13901 Midway Rd 20
Suite 102
Dallas, TX 75244

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(972) 677-7172
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Reviews
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Best

Last year I had Acme install windows for me on my 1952 Bungalow in Preston Hollow. I had several estimates including Champion that you see on TV all the time. The windows he off...

Worst

I purchased new windows from Acme Glass. During the installation holes were drilled into the base of the windows to allow for wires from the security system. What I found out afte...

Awesome Job Great Windows 7/31/2011

Last year I had Acme install windows for me on my 1952 Bungalow in Preston Hollow. I had several estimates including Champion that you see on TV all the time. The windows he offers are made right here in Dallas for the Texas heat, just like Champion. I would say the construction, features and various energy efficiency ratings were also on par with Champion. The catch was that Breck was much cheaper. His bid was less than theirs was, and they were giving me 50% off, this week only...and I hate it when sales people pull that. Needless to say ACME got the job. more

A+ rated at BBB for 7 years 1/3/2011

I have had 14 perfect years of service to my customers until I met Nancy Stephenson (nms1234). I have an A+ rating at the BBB and had never had a single complaint. What she failed to explain in the previous review is she told me to reconnect all wires to her security system and I have a receipt of her payment for that service. She failed to say that I offered to repair the holes per the factory recommended repair and she refused. She will not alllow me to call her, she has no cell phone so I cannot text her, and I do not have her e-mail address. She will not call me. How can I contact her under these circumstances. Also, the BBB has administratively closed her complaint due to her unwillingness to resolve the complaint except on her terms which are outrageous. She has stolen $4090.00 from me which I am attempting to get back through legal means. Her stories change everyday to suit her need to get free windows in her house by any means necessary. (She lies as much as necessary to get what she wants). Every business has the customer from hell, I have only had one in 14 years and she is it. Her recommendation, therefore, isn't worth much. more

New Windows - Buyer Beware 1/3/2011

I purchased new windows from Acme Glass. During the installation holes were drilled into the base of the windows to allow for wires from the security system. What I found out after the fact was that the holes were drilled into an area intended to collect water to drain out the weep holes. I now have 21 windows that leak into my walls and my manufacturer's warranty has been voided. The owner has known about this problem since November 8, 2010. It is January 3, 2011 and he has not made any attempt to work with me on the problem. In fact he has informed me that this is my fault and my problem. I do not recommend Acme Glass to any consumer. Customer service does not appear to be a priority or a concern for the owner of the company. more
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  • Hours: Mon-Fri 8am-6pm, Sat 8am-5pm
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