Staff always greets you and are pleasant. Dr, Ngyeun takes the time you need to answer all of your concerns. He always asks lifestyle questions to assist you in making wise choices or necessary changes to benefit your health. We feel that Dr Ngyeun genuinely cares about people and making sure we stay healthy. Even though he has a higher education than most of us he never makes you feel like he is better than anyone else. Talking to him is much like talking with a friend, very easy going. There have been times when he was unable to help me and refered me to specialists. And one of the most impressive things is that he gives his patients his mobile number! He makes himself available and accessable to us. He is most unique, we have never had such a special doctor he is one in a million.