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Above & Beyond Travel Inc - Austin, TX - Reviews page 1 - Judysbook

Above & Beyond Travel Inc

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3720 Far West Blvd Ste 109
Austin, TX 78731
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(512) 346-4793
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Above & Beyond Travel Inc - Austin, TX

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Best

I read the reviews about this travel agency and decided two things: it was the closest to me, so I would go there first, AND I would specifically ask for Marla, because I often fe...

Worst

Avoid Marla. She was not able to answer any of the questions I had and put me on hold for 5 minutes so I could ask 'Bill'. Bill gave the phone back to her and I asked her another ...

Marla and Above & Beyond--Above AND Beyond!!! 12/21/2010

I read the reviews about this travel agency and decided two things: it was the closest to me, so I would go there first, AND I would specifically ask for Marla, because I often feel that (like Olympic scores) the worst (and the best) are probably not reliable. Marla, in fact, greeted me as I walked in, I sat down, and we began to work on my "situation." I was booked on a cruise from New Zealand to Australia, I needed to be there in 3 weeks, and I hadn't yet booked my flight. more

If Marla answers hang up and call back 5/24/2010

Avoid Marla. She was not able to answer any of the questions I had and put me on hold for 5 minutes so I could ask 'Bill'. Bill gave the phone back to her and I asked her another question she couldn't answer. Finally after booking she said she would send me an email. It never came. I called back the next day to confirm she had the right address (she did) and gave her two other email addresses to try. She suggested I wait for it and see if the email showed up the next day. I waited and called back the next day to tell her it hadn't. I finally got the email after she got 'Bill' to help her send it. The email included a broken link to the check in page for the cruise line. I emailed her and I still haven't heard from her 3 weeks later. Pros: Bill Cons: Marla might be better as a receptionist for Bill more

Great Vacation Planners 6/11/2009

We have used Above and Beyond Travel Agency, Inc., for several year's and have rec'd quality, caring service. Our travel plans are always made to meet our individual requirements and that sometimes can be a challenge as I have special needs. I have recommended them and continue to do so. Above and Beyond is a class act! Pros: Bill and Sammie treat you like family Cons: None that I know of so far! more

amazing service 6/11/2009

I have used this company for a couple of years now and they continue to impress me with their level of service. They are always professional yet still manage to be friendly. I feel they truly care if my trip turns out well. They keep a daily watch on my reservations and if better deals come up, they make sure I get to take advantage of them. I will NEVER book via the internet again. Pros: great attention to detail Cons: none more

Don't bother 2/26/2008

I called at 5:23 pm. I guess they close at 6, so the person I spoke to told me that she would call me tomorrow morning....I guess she was more concerned about getting off of work than helping her company....I am calling a different service right now-- hopefully they dont close at 6.... Pros: none Cons: lazy staff more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • *Full Service Professional Travel Agency<br>*Open Mon - Fri 8:30 - 5:30 <br>*Funjet Vacation. *Vacation Packages<br>*Leisure <br>*Commercial <br>*Cruises<br>*Group Tours <br>*Airline Tickets

Additional information

  • Hours:

    8:30am-5:30pm Mon-Fri
  • Neighborhoods:

    Northwest Hills

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