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A & B Vacuum & Sewing Machines - Houston, TX - Reviews page 1 - Judysbook

A & B Vacuum & Sewing Machines

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3938-B N Shepherd Dr (at Garden Oaks Blvd.)
Houston, TX 77018
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(713) 869-3376
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A & B Vacuum & Sewing Machines - Houston, TX

Reviews

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Best

I have been using A&B for many, many years. Whether diagnosing/estimating repairs or advising about a new purchase, A&B is outstanding. They are extremely knowledgeable about th...

Worst

User Rating: 1 out of 5 stars \r \r AB Vacuum was recommended to me by Electrolux for warranty repair. When I arrived at the store location to drop off my vacuum cleaner, I foun...

Editorial review from Citysearch 12/19/2012

My mom and I went to drop her vacuum off to figure out what was wrong with it. She has used this place before and they always charge her for services but don't say what they did to it. I tried to fix it the night before by changing the bag and cleaning out the hose but it still didn't work. When we walked it we didn't see anybody and were standing in the store for about 10 minutes until she yelled to see if anyone was there. The man who came out was very rude from the start. I asked if he could tell me when he called what was wrong and after arguing with me he said he would. We came back a few minutes later because I wanted to look at something on the vacuum to see if I could tell what was wrong. He was already in the front with a customer and I asked if I could look at the vacuum very quickly. He got angry and asked for our ticket back and then yelled at us about wasting his time and that we should decide if we want to get it fix or not. He was very rude yelling at us! We walked out very quickly and he lost 2 customers today. I would recommend that NOBODY go here. He is very rude and will yell at you if you ask questions! more

Worst Vacuum Repair Shop in Houston. Period. 9/24/2010

User Rating: 1 out of 5 stars \r \r AB Vacuum was recommended to me by Electrolux for warranty repair. When I arrived at the store location to drop off my vacuum cleaner, I found the older east-indian looking gentleman to be both condesending and arguementative. Hardly what you'd expect from a customer service based business. My repair took longer than I was told, and every one of the three times I called to check in, the older gentleman yelled on the phone like an irrate lunatic cut short of his daily medication. For those of us who are more technically inclined, the repair was mediocre at best. Hardly what you'd expect from a place that claims to have been around for as long. I reccomend taking your broken sewing machines and vacuums cleaners elsewhere for repair. At A& B Vacuum and Sewing, you will not be respected as a customer, your repair will take too long, and the workmanship will be shoddy at best. more

Knowledgeable & Reliable 1/13/2010

I have been using A&B for many, many years. Whether diagnosing/estimating repairs or advising about a new purchase, A&B is outstanding. They are extremely knowledgeable about the both vacuums and sewing machines, their service is prompt, and their prices are fair. Need help after purchasing a sewing machine? They are there for you. Their new location is much nicer, spacious, and more accessible. Pros: Honest, prompt, knowledgeable, fair prices Cons: Can't think of any more
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Additional information

  • Hours:

    M-F 9am-6pm Sat 9am-3pm Sun CLOSED
  • Neighborhoods:

    North, Oak forest/ Garden Oaks

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