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A & A Wrecker & Recovery LLC - Austin, TX - Reviews page 1 - Judysbook

A & A Wrecker & Recovery LLC

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2963 Manor Rd
Austin, TX 78722
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(512) 670-7578
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Reviews

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Best

I will also admit that the cost of the tow for 20 miles was ten to fifteen bucks more expensive than what was quoted to me by other places. However, the driver and receptionists w...

Worst

The Texas Department of Licensing & Regulations found them guilty wants to fine this company $6000 for failing to release a vehicle not fully prepared for transport in a dark secl...

Editorial review from Citysearch 10/12/2013

Horrible experience with this company. My car was stalled in a flooded area on Southwest parkway. A good Samaritan gave us a ride to my apartment. I was so nervous and worried about my car. So I called for a cab to take me back to the location and while waiting for the cab I preceded to call for towing to meet us there. Because of the flood most tow companies were booked up and the next on the list was A & A. The good Samaritan who gave us a ride from the location to my apartment refuse to charge me for gas and even the cab driver stopped the meter and charged me 1/2 of what he could have charge me just trying to help. When we got to the location of my car was it was gone. I received a call from the female dispatch that the tow guy had moved my car and was waiting on me to arrive. This man moved my car NOT EVEN a 1/2 mile to a vacant parking lot and told me it would be $178 to take it to my apartment complex. The cab driver suggested we try and jump the car to see if it would start, he tried to connect the cables but failed so the tow truck driver jumped the car and thank goodness it started. He still charged me $178 plus an extra $75 dollars for the jump. I didn't have that much on me because my card had exceeded the $ limit. I begged and pleaded with this guy and the dispatch but they refused to compromise and said that if I did not pay it they would take my car and the price would go even higher. The cab driver (a stranger) offered to pay the remaining balance and I reimbursed him at day break... After all the good Samaritans sent my way I felt so blessed until I came in contact with this Co. I feel as though I was taken advantage of, SAD........................... more

Editorial review from Citysearch 6/22/2012

The Texas Department of Licensing & Regulations found them guilty wants to fine this company $6000 for failing to release a vehicle not fully prepared for transport in a dark secluded parking lot. Read for yourselves how the Angel Mora operates his business. http://texastowingcompliance.com/files/A_A.pdf more

If you're looking for a clean cut driver and truck 6/14/2009

I will also admit that the cost of the tow for 20 miles was ten to fifteen bucks more expensive than what was quoted to me by other places. However, the driver and receptionists were courteous and fast and friendly. What more could you ask for? And despite it being a heavy traffic day and over a 100 degrees the driver was fast and nice. I think these other people are mad because they did something wrong and now they have to pay for their mistakes! I loved these guys and will FOR SURE recommend them again! Pros: Clean, Friendly Receptionists AND drivers Cons: Late but there was heavy traffic more

PIECE OF S*** COMPANY OUT SCAMMING PEOPLE 3/8/2009

Sat night march 8 at 1am a few of my friends and I (young adults) went and ate at IHop of 183 parked in IHop parking lot as wee were eating we show two tow truck flying thru the parking lot and back up to the most expensive car in our group which was a new EVO X and an infiniti G35 coupe (all are cars have after market work done to them and are lowered) and the one with the evo x stopped but my car was the infiniti G35 and it was in the middle of all the other cars he kept going I ran to his truck hitting his truck and yelling at him to stop IM A YOUNG FEMALE mind u this name named BUBBA was very rude to me and my friends. He told me i needed to watch my attitude or wouldnt get my car both cars have damage on them which will cost alot of money to fix which I'm sure that the company will not want anything to do with it....we both had to pay $50 just for them to put the cars down....we were parked in the IHop parking lot correctly and he said we weren't allowed to park there and he pointed out the signs which I read and it said parking for customers an tenents...WE WERE PAYING CUSTOMERS AT IHOP. I will not let this go!!!! Pros: nothing! Cons: damaged to expensive cars....bad customers services....damagous drivers more

Horrible Driver - Cursed at me -Don't use 7/8/2008

The tow truck driver damaged my father in law's fence. And when we asked him about it he cursed at us and gave us the finger as he raced out all of this in front of my kids. I called the company - They said they will look into it -I doubt it. I wish I could give him negative stars. Cons: Rude - damaged property more
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Additional information

  • Hours:

    M-Su 24hr
  • Neighborhoods:

    Upper Boggy Creek

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