About 5 years ago I picked CA Gem Labs out of the phone book for an appraisal, and I've never gone to another jeweler since then. Steve is incredibly well-informed, honest, and someone you can really trust. I've recommended him to friends for appraisals, re-setting family jewelry, designing new pieces, etc., and everyone I've sent loves him. Plus, his prices are very reasonable for repairs and purchases. don't think you could find a more trustworthy person for your jewelry needs.