AVOID KENT MAYNARD AT ALL COSTS.... Details below.
Me and my boyfriend went for a couple's Swedish massage.
First off, the girl that scheduled our appointment failed to note that it was a couple's massage, only one therapist was on staff and they had to frantically call in another, making us wait about a half hour.
My boyfriend had Ellie, and was happy with her. I had Kent, and if it wasn't a couple's thing, I would have gotten up and left 20 min into the 60 min massage. My massage was uncomfortable in its best moments, and painful in its worst.
This hippie new age kook didn't even touch my lower back, where I told him I'd had problems. Rather than massage, he kept pressing hard in one spot until it hurt, multiple times after I let him know he was hurting me. He kept telling me "I can't get into your muscles", whatever that means.... kept acting frustrated with me for not relaxing and kept walking away from the table to huff and puff at me for being "uncooperative". I suggested he try a traditional Swedish massage (since that is what we had booked in the first place) or even just a basic back rub, but instead, he spent the next 20 min pulling on my head and shaking my arms while telling me I needed to "take his energy". The last 20 min were spent on a mediocre foot massage, my feet seemingly being the only part of my body he couldn't damage.
I've had massages before, and always enjoyed them, with no problems. This massage, I left with shoulder and neck pain that I didn't have going in.... my boyfriend had to rub them out for me later that night. Kent acted like it was my fault that the massage didn't go smoothly and bolted out at the 60 min mark, telling me I need to take up meditation before coming back. .
They deserve a 1 star rating, rather than the impossible 0, only because Ellie was sweet and did her best to compensate for Kent's bad behavior, at one point even offering to trade tables and work on me when she realized my massage wasn't going well (I declined because I wanted my boyfriend to relax, the visit was a gift for him). She acted the professional, got us hot towels, thanked us for coming in, and walked us back to the front desk
If you must go to this place, AVOID Kent!!!