The Lock Doctor company is made up of quick, and courtious staff. They keep the customer's needs in mind when the customer calls in with an order. They are not trying to push the most expensive hardware onto the customer. They counsil the customer and make sure they get what they need. Also, the quality of their work is top notch. They are quick yet accurate when comes to installation and maintenance. I would definitely recommend this business to anyone who is looking to install new locks in their homes or if they need repair work done.