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A Lakefront Wedding Chapel - South Lake Tahoe, CA - Reviews page 1 - Judysbook

A Lakefront Wedding Chapel

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3351 Lake Tahoe Blvd Ste 5
South Lake Tahoe, CA 96150
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(530) 544-6119
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Reviews

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Best

As a local I wanted to get married someplace different. This turned out to be just what we were looking for. They must have figured out their photography situation because I got m...

Worst

My friend was married at the Lakefront Wedding Chapel in South Lake Tahoe a few weeks back. I was surprised as to how much money she paid and what she actually got for her money....

My friend the bride cried. Filthy, dirty, overpriced. 6/11/2011

My friend was married at the Lakefront Wedding Chapel in South Lake Tahoe a few weeks back. I was surprised as to how much money she paid and what she actually got for her money. First, the place was filthy, the floor had what appeared to be dried water spots or drink spots tthat had collected dust,, and there were even stains on the linen that they supplied. The changing room was the size of a closet, stuffy, with no window/air. Dirt was on the changing room floor and it got on her dress!!! The Chapel ""helpers"" didn't offer water or anything, so I had to ask for her, and then it appeared she was brought a dirty glass of tap water! (no bottled water!). She ordered a cake and champagne wedding. The guests got one glass of champagne. Nothing for the children. No water was offered. Food was just the 1 piece of cake. The photographer rushed her and her wedding party and family. She was told she had to pay extra to go to the beach for a photo ($250!) but was told basically too bad since there was not enough time and they quickly scooted all of us out after 1 hr. Her time at this place was 20 min seating guests and including the ceremony, then 20 minutes pictures then 20 minutes toast and cake, then we were told we had to leave. My friend, the bride, actually cried when she left. Overpriced, and horrible. I feel very sorry for her and anyone else who gets married and ripped off at this dump. more

Great Venue, Laid Back Atmosphere 2/9/2011

As a local I wanted to get married someplace different. This turned out to be just what we were looking for. They must have figured out their photography situation because I got my photos back and they were great. It was a beautiful clear blue day and you could see all the way to the other side of the lake. I did most of the planning myself, but on the day of the wedding it was so nice to have someone help us coordinate the entire family. Everything went so fast! We definitely recommend Big Sound DJ too! more

Wedding Pics Lost, only one star, because it is the minimum 10/28/2010

My cousin was also married here on June 26th and her pics were lost! After several weeks she was told that the hard drive crashed and that the computer had been sent in to retrieve the photos. Then, she was told the pictures had been retrieved and the photos would be sent in a few weeks. Then, just a few weeks ago, a letter came to her home (address to someone else and a check written to someone else for the cost of the photo package) informing her that the pics were gone! After several phone calls another letter came addressed to her with a check informing her that all pics were gone!!!!!! They were not able to retrieve them. The check that was written was just for the amount she paid for the photo package....nothing more. I could not believe this!!!! How dare they not even call and just give you back the money for what you paid for the photos, they did not even take into consideration that fact that she will never have the pictures from one of the most important days for her life!!!! Currently, we are seeking legal action and have been in contact with an attorney. The way this situation has been handled in completely unacceptable and the chapel needs to held responsible. Just returning the money paid for the photos is a joke! Anyone knows this and the fact that they lacked the deceny to call is absolutely unacceptable on all levels. What they have offered is substandard compensation and this situation remains unresolved. Like Pixiepal says...only one star because we have to. more

AVOID AT ALL COSTS I only have a star cause I had to! 10/22/2010

Well, I would have given this place five stars until a few days ago. My husband and I were married here on June 26, 2010. Everything was great, that staff was helpful, the cake was good....we had no complaints.\r Jump ahead to about the beginning of September (I think it was around Sept 10). At this point, it had been more than 8 weeks, and I am wondering where my pictures are. I call the chapel, and am told that their computer hard drive crashed (hmm seems like a common excuse they use after reading some of these other reviews), and that they had sent it in for recovery. I was told that I needed to wait just a few more weeks, and that they would call us to confirm our address before shipping them out. \r So, I expected a call around the end of September. Nothing. Instead, on Oct 18 I open my mail to find a letter from them saying ""Sorry, we lost your pictures, we cannot recover them"" along with a check for the $450 we paid for the picture package. They didn't even have the decency to call. So, after waiting close to four months for my pictures, now I don't even have them, and they coudln't even be bothered to pick up the phone and apologize for losing my irreplacable pictures. It's nice that they refunded my money, but it would have been nicer to get a little more than the $450 for one, making us wait so long, two, losing my damn pictures that cannot be replaced, and three not even having the common courtesy to CALL me but send me a cowardly letter instead. I half expect the check to bounce.\r So, if you want a nice wedding with ZERO pictures, by all means, get married at Lakefront. more

Worst place in Tahoe 8/3/2010

I got married her in April 2010, horrible customer service. The staff is very unprofessional. They changed my seating arrangements at the last minute. The person who edited my photos did a horrible job. My $100 camera would have taken nicer portraits. This chapel is not worth the money that you spend to get married here. This establishment is a total rip off!!! The food and dj were awesome due to in part that they are not affiliated with the Chapel. Cons: Horrible Customer Service, High cost for awful experience more

DO NOT GET MARRIED HERE! 7/27/2010

We got married here on May 22,2010, Our ceremony was OK but after......my guests were forced to wait outside in the snow because the room where we were having the reception wasn't ready!!! The staff was called in at the last minute and were rushing around trying to set up! In addition to that, we were not provided with centerpieces, they lost some decorations that we bought, lied about the table arrangement (which forced us to squish our guests in at other tables), they ruined the cake, my husband was asked to set chairs out for our guests and there was never a coordinator! We did NOT get what we paid for and they are refusing to give us a partial refund. They are very unorganized and unless you want to feel embarrassed in front of your guests and ripped off, DO NOT GET MARRIED HERE!!!\r \r Cons: Staff and service was horrible!!! more
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