I went to two different stylists. One was wonderful, she listened, payed attention to detail, and did exactly what I wanted. Then I got the bill. Ouch. $50 for a simple cut? I then tried a friends mom that works there and paid well over $100 for a cut, highlight and total style. If they would publish these prices up front I'd be a little happier, it just kind of hit the wallet more than expected, but over all great service, just wish i didn't have to pay THAT much to get it.