This company uses a cell phone instead of an office land line and is NEVER available when I call. Instead, there is ALWAYS an answering message stating that they are open between M-Th 9:00am until 4:00pm, and by appointment only on Friday, and that if I am calling during office hours, they are either "on another line" or 'away from their desk'. To add fuel to the fire, they have not returned phone calls when I have left messages on their 'machine'.
Additionally, the phone number that is listed on this and other online sites is no longer in service, and when I called directory assistance, they stated that they have no listing for this company whatsoever--which makes sense, because they only use cell phones (the current working phone number is 503 507-6030).
The only reason I have had to use this company is because they are the only service provided to me through my American Home Shield insurance policy; otherwise, I would have found another service LONG ago.
If I could have rated this company with zero stars, I would certainly have done so.
Pros: If I could ever get in touch with them, I might have a "pro" to mention.
Cons: NEVER ANSWERS PHONE! Uses cell phone NOT listed in Directory Assistance! Number listed on this site is disconnectedQ!!