Been with ADT 7 years. Paid $8500 for entire instal at my home. I pay them a bit over $250.00 every quarter. I have an insurance plan for all the hardware etc. Yesterday evening the system started to crumble, RIF fried out, not touch pads show other hardware is burning out as well. Spoke to ADT unable to send out service until 4/19. Meanwhile no security at my home. (Their have been 3 attempted break ins in the last 3 years.) They are arrogant and rude and couldn't care less. BEWARE OF ADT SERVICE. THEY WILL TAKE YOUR MONEY AND LEAVE YOU ON A WEAK LIMB! On Monday 4/9 I will call in a local company who specializes in Honeywell to pull out and restore my service. My monitoring will go the new company as well. ADT will lose about $1100.00 a year on me for their poor service. These companies do not want to pay employees on weekends. Its all about making a buck and paying the CEO's millions of dollars to destroy customer service and pare down the business!!