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ACS Home Entertainment - Roanoke, VA - Reviews page 1 - Judysbook

ACS Home Entertainment

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2321 Orange Ave NE
Roanoke, VA 24012
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(540) 982-7833
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ACS Home Entertainment - Roanoke, VA
ACS Home Entertainment - Roanoke, VA

Reviews

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Best

Here we Get America's top 120 channels + locals+ 70 HD channels for $24.99/mth Just call them at 866-943-4899

Worst

I signed up for Embarq's free tv for a year bundle with internet and phone. Dish is the satelite network for this special. ACS is the company installing the Dish. I ordered the se...

Here we Get America's top 120 channels + locals+ 70 HD chann 1/22/2011

Here we Get America's top 120 channels + locals+ 70 HD channels for $24.99/mth Just call them at 866-943-4899 more

Some helpful information to help everyone understand how DISH Network and ACS Home Entertainment are related 2/10/2009

ACS is DISH Network?s regional service provide for most of southwestern Virginia. Basically, when someone signs up for DISH service directly with DISH, through direct mail from third-parties, or at ACS?s retail store in Roanoke, ACS is contracted to perform the installation. Pros: High-end products that aren?t available at box stores. Warm and friendly employees. Cons: A little more expensive than box stores but well worth the price. more

Horrible To Deal With 7/31/2008

I signed up for Embarq's free tv for a year bundle with internet and phone. Dish is the satelite network for this special. ACS is the company installing the Dish. I ordered the service on July 2nd. The installation date was set for July 11th. The installer showed up, only tell my fiance that he could not install the dish because I was not present. My fiance called me to tell me the installer would not install until I called the office to add his name to the account. I called the number the installer gave only to have the office tell me they would not add his name to the account and that they were rescheduling my appt. When I asked to speak to the supervisor, I was mysteriously disconnected. The installer said they would be back out the following Monday to install when I was there. I took off work to wait for the installer myself. He never showed up. I called the 800 number only to be told that I was not scheduled to be installed until the 18th. Ok...I again, took off work, only to be stood up yet another time. No phone call, nothing. I called the 800 number again...""you didn't fax your rental permission form in""...and I was told this when? Again, rescheduled. Rental agreement was faxed in but, mysteriously the fax was never recieved so guess what...right...rescheduled. Spoke to 800 number again, was told everything was good to go for thursday july 31st. between 12 and 5pm. Wednesday about 3:30 ACS calls to say, we didn't recieve your fax and unless it is recieved by 5 today, we will reschedule you...i again complied, confirmed fax was recieved. Here it is Thursday, July 31st...5:03 pm...guess who hasn't shown up...ACS! I will never recommend them to anyone...HORRIBLE! Cons: HORRIBLE SERVICE ALL AROUND more
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Owner Message

  • Proudly bringing Roanoke, New Rover Valley, Virginia, and surrounding states the best in satellite television since 1974.. DIRECTV for Business

Additional information

  • Hours:

    mon 9:00am-6:00pm;tue 9:00am-6:00pm;wed 9:00am-6:00pm;thu 9:00am-6:00pm;fri 9:00am-6:00pm;

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