After we moved into our new home we had to research a little to find out about septic tank care. We found that it was past time for our tank to be cleaned. We hit the phone book with no idea what to ask or expect. After I talked with several services this was the one I felt most comfortable asking to come to my house. When the guy got here he worked quickly and got done quickly. After he was finished he was nice enough to answer several questions about septic tank care. (About things that are o.k. to flush, types of toliet paper, and do's and don'ts for caring.) I am very pleased with his work and his price and in a few years when it is time to have it emptied again I will definitley be calling him back.