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AAA Sparkling Carpets

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101 Hyde St Ste 5 (at Golden Gate Avenue)
San Francisco, CA 94102

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(415) 738-0631
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AAA Sparkling Carpets - San Francisco, CA
Reviews
( 29 )
( 8 )
( 1 )
( 1 )
( 2 )

Best

AAA Sparkling Carpets; really I felt so happy with these people, as they responded timely with their technicians. Service wise, customer wise, quality wise, good with their prompt...

Worst

I didn't know until one hour before my appointment if I have it or not!!!!????? I had spoken with their contact person and had the work order for 10:00-12:00 but there was a misun...

Still maintaing their reputation in carpet cleaning 12/24/2009

I had hired aaa sparkling carpets to clean my carpets and sofa in november last year (2009). They did very good job. So, this year when I moved to my another apartment I called again them hoping good job like last time.\r \r I am very happy that they made me satisfied this time too.\r \r Cheers ! ! ! more

Prompt & Timely Response In Customer Service 12/21/2009

AAA Sparkling Carpets; really I felt so happy with these people, as they responded timely with their technicians. Service wise, customer wise, quality wise, good with their prompt and attentive service and suggestions, solutions. They made me to sit back with leisure and asked to watch what they have said and showed me their practical experience in their professional work. At the end of the day I felt I paid to real service. more

Same day service availalable on same price 4/18/2009

Sparkling Carpets ? They are so good. You know this one day I was all alone and watching ?Titanic? in my living room with my coke and a pizza. I was totally engrossed in the movie and my heart skipped a beat as the Titanic suddenly the Iceberg. I jumped on my seat and the coke and pizza fell from hand. The cheese and coke was split on the carpet. I was sad as it was a new piece. I tried to clean it my way but it just got worse. I removed it from the living room. It looked bare but I had no option. Then a few weeks later my sister saw the condition of my room and she persuaded me to call Carpets Cleaner. I did not want to, thinking about the hassle but I phoned them up wishing that they do not respond. But I was amazed they responded immediately. And what a good job they did with my carpet! The stains were removed completely and the carpet looked soft, the shine was back and my room smelled oranges. more

Good experience with carpet cleaning 4/16/2009

Sparkling Carpets – You know these kids, they are so naughty, they cross all limits of mischief and mine are just impossible. Can you believe it once they brought a kitten home and kept it in their room for three long days? They didn’t let me know about it. It was when my home started smelling, more because the kitten got sick. When I got to know the reason, I scolded them hard. But the damage had been done and their room had become so filthy, I did not even wish to go there. Then my husband got the address of Sparkling Carpets from google. They came and did an amazing job. The odor was gone and sprayed a wonderful fruity fragrance in the room. The room was looking so fresh and clean. I am so grateful to Sparkling for doing a mind blowing job. Pros: Received email confirmation from them Cons: Scheduling with my own convinience more

Nice Cleaner 4/14/2009

They did a great job on our carpets. It looks like new ! I was really impressed by how fast and thorough they were. I will definitely recommend their service. Pros: They send email confirmation more

Experienced in their job but not good in scheduling and not professional when working 3/3/2009

I didn't know until one hour before my appointment if I have it or not!!!!????? I had spoken with their contact person and had the work order for 10:00-12:00 but there was a misunderstanding and I got an email at 04:30 that it has ot be confirmed with their technician. Then nobody was answering the phone when I tried to contact and double check, even when one person picked up the phone and told me that I should call back in 10 minutes to get an answer, he didn't pick up anymore and this made me really frustrated.\r Then I was called at 09:00 to confirm what the problem was and I was told that I will be informed in one hour IF I will get the service that day, then I was called at 10:00 telling me that the technicians will be here between 11:00 and 12:00, this was not good scheduling. they were here at 11:45, 2 people. First I was told that I have got a wrong price, it will cost me 50$ more!!!! This was not good at all, but since I had already spent that much time and stayed at home I just said OK. One of them was experienced and the other no, he was only told what to do and how to do, this was not professional either. The experienced one stood and talked ALLOT which I didn't appreciate either and finally I had to go through every part of the couch and found allot of parts that were still not cleaned, this was when the experienced guy started working and he was really good, very skillful and experienced.\r In total I would say my experience was not as good as I had read from other people, maybe I was just not luck but still it wasn't good service for me. Pros: They had skillful technician but he was not the one working! Cons: Not professional, talkative, very bad scheduling and cost more than first estimate more

wonderful Service !! ! 1/12/2009

\r We were very satisfied with the excellent cleaning job last week. They offered me $10 OFF too. We will definitely use this company again.\r more

Excellent job done 12/10/2008

I called AAA Sparkling carpets to clean my carpets and sofa. They sent their technician LUIS, who did a phenomenal job and very pleasant and curtious! Excellent performance ! ! Pros: Arrived on Time Cons: Very good Experience more

They do repairing also besides carpet cleaning 11/21/2008

Sparkling Carpets ? My pup Simba is just too naughty and now that his teeth are coming, he has caught the habit of cutting everything. And my carpet just became his victim. He tore the ends up. I had to remove it but then my friend, a sincere fan of Sparkling just raved about Sparkling. I gave her a challenge, can they fix my Carpet? And one fine day, she rang me up saying she had fixed my appointment with Sparkling. And what was nice that the charges were nominal for repairing the carpet. And they did an amazing job. My carpet looked like before cleaner and it had a shine which was nice to see. Thanks a ton to them more

It really deserves ***** 11/11/2008

This Carpet Cleaner deserves FIVE STAR rating: My carpet is seventeen years old so I did not expect perfection, but their technician was very kind and worked very hard to clean the carpet. He used three machines: two rotary and one standard steam cleaning machines. He worked on the carpet for an hour and a half. He deserves five stars for his effort and the results he achieved, although I never had my carpet professionally cleaned. My only reservation is that some areas of the carpet took over a day to dry. more

Fantastic job ! ! ! 10/31/2008

Sparkling Carpets ?Sparkling Carpets, wow, what service! They saved us from the high temper of our mom. Our Mom had gone to my uncle?s house for a few days and for a day we became Super Chefs and tried to bake a cake while watching T.V. But to our dismay some of the batter was spilled on the Carpet and we were panicky especially my brother. We ran to our PC and browsed through some Carpet Cleaning sites and we found Sparkling Carpets. We were so worried but Ken, from Sparkling, calmed us. They came and did a fine job. But these mothers, you know, how they come to know of your mistake. She returned and I don?t why she keenly observed the carpet and we got a good scolding. I asked my brother (who is a little more intelligent than me.)and he said ? ?Naturally, when the carpet is softer than before, sparkling clean and smelling like fresh oranges, anybody will make out that there?s something fishy?. Anyways thanks for Sparkling Carpets at least our carpets look like brand new. Thank you Sparkling Carpets, we love you. Pros: Thums Up Cons: Thums Up more

Good job 10/24/2008

I really appreciate Sparkling Carpets as carpet cleaners. Our kids had partied all night. at our home. The carpet were in a really bad shape, trashed !! with stains all over. I used one of those carpet cleaners from safeway, and did all I could but in vain. \r \r Then my friend suggested Sparkling Carpets and when I saw their work, I was relieved. They were quick to respond and completed their work with thorough perfection leaving behind a lingering fragrance. more

Best Service of Carpet Cleaning 10/12/2008

Sparkling carpets guys also came to my apartment last Monday. They were very easy going. I was on 4th Floor, so they came with their portable unit and did very good job. They took a bit of more my time because when they arrived they were with Truck mount unit. They called to their office and arranged Portable unit within 1 hr. Recomended ! ! more

Quality Job & Service 8/5/2008

The guys from Sparking Carpets who came to do the job were really friendly. They explained the process to me and about the safety of the soap they use for cleaning. I thought the job was very professional at an affordable price. I would recommend them to friends. more

Very honest and ethical company. 6/19/2008

I am very happy with their service. Their tech Luis was great! Very knowledgeable, capable and respectful.\r \r He did a great job! The customer satisfaction guarantee is real: When I needed them to come back\r for a special anti-allergy pass, they did so immediately without delay or charge... \r \r Their owner Ken particularly was professional. He was very reassuring at all times. When they came over first time, I had concerns as to whether they had the requisite Allergy relief products with them.\r \r He went over the details on the phone, explaining me in great details about their process, how they use a combination of enzymes and sanitizers to achieve the goal.\r \r Amazing service, best carpet cleaners I have used so far. They deserve every bit of the Best Carpet Cleaners award on citysearch.\r \r This is my first time use of Citysearch, and I am glad I came across this website rather that use the phone books / coupons that I have been using in the past. All Bait and Switch guys.\r \r With Sparkling, I let them know, I was willing to consider additional changes in price, once they look at it. But to my amazement, their tech Luis stuck to the original price. \r \r Real glad I found Sparkling Carpets, and even happier to have found Citysearch. I will be sure to use this site much more now. Pros: honest & efficient Cons: None!! more

EXCELLENT SERVICE !! 6/13/2008

Sparkling Carpets, the name defines their service. They are a professional lot, and did a fantastic job with our carpets. They renewed our carpets and our home looks sparkling clean. the cleaning job was great. They were very expedient in scheduling my appointment. They provided us with Same day service. Quite remarkable, considering i called so many other companies and none were available. EXCELLENT SERVICE !!\r \r \r => We used them second time to clean our carpet. Although, it was an old carpet but they did fantastic job there. I really appreciate for their effort. I would say thanks to the technician to give extra life to my carpet. Pros: Quick Drying time Cons: Arrived late more

USE AT YOUR OWN RISK !!! 6/10/2008

I contacted this company because they were ""bonded and insured"" came highly regarded on city search and yelp and guaranteed technicians with 15 years of experience. \r \r The techs that came to our home were maybe 20 years old and they belonged to a sub contractor. The cleaning unit they used leaked water onto our hardwood floors in the hall and caused damage. The carpets were dirty in places that had previously been clean (I believe dirty water leaked from the unit to inside th closet) and at the end of the day it was just a mess. They blamed the dirty carpets on soot under my carpets from when the building was built. This is a new condo by the way. Ken at Sparkling carpets assured me they would take care of everything and for the next 2 months I got the run around from their sub contractor. TRI COUNTY CARPET CARE - Finally Ken filed an insurance clain after I told him I would go to my insurance and file a claim agiant them. Their insurance found them NOT LIABLE because they hired a sub.\r \r the case then ent to tri county's insurance (same company). What gets me most of all is that the guys at Tri County striaght up lied to their insurance comany and told them that the damage was there before their arrival. After 3 months of this nonsense they ruled in my favor but all I can say is Buyer Beware. \r \r You had better check the crudentials of the guys that actually clean your carpets.\r \r \r ******************\r in response to their comment below about the damage being from a previous flood ? We live on the 10th floor - we also left the de humidifer on for 15 hours not 4 - when it LEAKED we turned it off again. \r \r buyer beware - Pros: the price sounded great Cons: they damaged my home and then lied about it more

splendid work 2/22/2008

The person who came (sorry not sure of his name) was very nice and he did an excellent job. The next day we got an email asking for our feedback , we replied thanking them for a job well done,and told them that we will be using their services again .it was really nice of them to email and ask for feedback . more

totally satisfied .. 2/21/2008

They came in around 1 hour late though they did call me twice to tell me that?well it was atleast nice of them to call and let me know that they will be coming in late..they came and finished their work very quickly and efficiently ?.my rugs looks better. back to their original color?. more

stains gone !~~! 2/20/2008

the gentleman they sent over recognized the stains made in the carpet and gave a gist of what exactly needs to be done considering the fabric of the carpet and also its age. He cleaned the carpet in about an hours time and Im very pleased with the result that was obtained .If I need any more cleaning will definitely call you more
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Carpet-cleaning company offers shampooing, steam cleaning, furniture cleaning, stain removal, carpet repair and more.

Owner Message
  • We at Sparkling Carpets are committed to providing you a pleasant experience while making your carpets look brand new. Whether you are a home owner, renter, realtor, property manager, office or store, Sparkling Carpets has the right cleaning service for you. We provide professional cleaning services such as carpet cleaning, steam cleaning, furniture cleaning and rug cleaning. In addition, we offer stain removal services for pet stains, food stains and odor elimination. We also pickup deliver & store area rugs for you.
    Sparkling Carpets also specializes in restoration services such as water extraction, mold & milder removal. Whether you have a ripple, cigarette burns, hole or rip in your carpets, we can fix it all by stretching, patching & repair. Not only is our company insured, bonded and licensed; we are also Eco Friendly and Non-Toxic. Call us at Sparkling Carpets today.

Editorial
  • Carpet-cleaning company offers shampooing, steam cleaning, furniture cleaning, stain removal, carpet repair and more.

  • 2/9/2007 Provided by Citysearch
Additional information
  • Hours: Mon-Sun 8am-7pm
  • Payments: Discover, Master Card, Visa, American Express
  • Neighborhoods: Civic Center, Northeast
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