I walked into the diner for the first time about a year and change ago. It seemed nice, they had just finished renovations if i remember correctly. I had been heard all sorts of things about the place, both good and bad. Like most people the bad reviews stuck in my head but i was in the area and they are 24 hours so i decided 'why not?' I was seated within seconds by a very polite waitress. The service was quick and the wait staff treated me like an old friend and talked to me and made me feel good about giving it a chance. I checked out the menu, great prices by the way. I ordered a soup and salad, it was fresh and tasted so good i ordered an entree AND desert. I usually don't order more than soup and salad but the service was so good, the wait staff was so polite and the whole atmosphere was just perfect. The manager on shift came over during my meal, asked me about the service, talked to me and truly cared about the welfare of the restaurant. He also told me about the historic significance of the building as its been standing since 1861 and a restaurant since 1926! I took home a carry out menu and ive been eating there every week since. Don't listen to the negative hype, plenty of people will complain but not everything is 5 stars. This diner is truly a landmark both for historical sake and for foodies of all ages. I recently ate in and had the same great service. The day waitress and day manager were both eager to take comments and questions and chat with me. Such a friendly environment and the best food on Main St IMHO.You're only cheating yourself if you don't stop by and grab a bite. Truly a place worth visiting every day if you need a hot meal, a friendly chat, a cold beer, and a good good time. Did i mention they're 24-7? I went during the day, usually about noon - 1pm. Check it out, you wont be disappointed i assure you.
Pros: Service, Food, Atmosphere, Cleamliness, Location, Everything!