Ever since I started college, I have been going to this place for a couple of years for lunch. I thought it had pretty decent oriental food (which would be a complement being that I am Asian). One day at the beginning of the year, we came here for lunch and my boyfriend found a strand of hair (armpit hair?) in his soup. The waiter was nice enough to get him a new cup of soup. From then one he didn't want to come back. But today, I persuaded him that it was fine and that we should have lunch there today. Unfortunately, I was wrong. I was eating my broccoli and my last one had a cocoon with a larvae inside. I looked closely and I can seen the woven details of the cocoon and the segments on the larvae. We told the waiter and he took it to the back. He came back and apologized for it. Of course we found out that they don't wash their vegetables and just steam it. But that wasn't even the problem. The female Chinese manager/owner didn't even come over and apologize. I walked up to her and asked her what she thought about the situation. She glared at me and told me, rudely, it was rice. Hello, I am Asian and I know what cooked rice looked like and I am a biologist so I know what a cocoon and larvae looks like. I told her it was definitely a cocoon with a larvae. She exhaled in frustration, shook her head, punched in the numbers on the calculator very hard, and said she will give me a couple of dollars off. So I agree mnbecker, she is rude and she always had seemed rude when I came there. But the waiter was very attentive and nice so we still gave him a good tip. Well, that's it for me. I'm not coming back. She just lost herself a couple of frequent customers and maybe more.
Pros: Good hot and sour soup
Cons: Unwashed and dirty food, rude female manager/owner