I'm really happy that I've found this place - they give top-notch dental care and are incredibly nice. No upselling, no scolding. (Flossing every day? Never going to happen. If I do it every other day, I'm doing well. And they know this and don't pass judgment.) I usually leave with a big bag of free samples and a new toothbrush, and I particularly appreciate that the cleaning is built into the appointment, so that I don't have to schedule it separately.
Dr. V is my regular dentist, and she's awesome. She's attentive and pleasant to work with. Their on-site root canal specialist was also easy to work with, and when I had some problems with the tooth after the fact, he took time to come into my appointment with Dr. V and figure out what was wrong. I've always been able to get in right away and most of the time I'm not kept waiting. There was one memorable day when several emergencies cropped up at once and I wound up sitting in the chair, numbed to the gills, watching the entirety of ""When Harry Met Sally"" on the little TV monitor mounted to the ceiling of the exam room, but I gave them another chance and have never been sorry.
A feature I both love and hate is that they've lately taken to scheduling my checkups for me without ME having to go to THEM. It IS a little intrusive and presumptuous, but on the other hand, if left to my own devices, I probably wouldn't faithfully get a cleaning and checkup every six months like I'm supposed to, so I don't particularly mind.