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1-800-4-Clocks - New York, NY - Reviews page 1 - Judysbook

1-800-4-Clocks

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15 Vanderbilt Ave Ste 31D, Grand Central Terminal (at E 42nd Street)
New York, NY 10017
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(800) 425-6257
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1-800-4-Clocks - New York, NY

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I placed an order for a clock as a wedding gift. After 6 weeks the wedding came and went and it never arrived. After 3 months the clock never came. Repeated phone calls were al...

Lousy customer service 9/22/2008

I placed an order for a clock as a wedding gift. After 6 weeks the wedding came and went and it never arrived. After 3 months the clock never came. Repeated phone calls were always the same story - I'll get back to you with an answer as to when it will be shipped by Monday. And another Monday came and went until I was able to cancel the order. The price of the clock dropped as I was waiting for it and I was not given the lower price. Meanwhile my credit card was charged the whole amount from the original date. I placed the same order with another company for the cheaper price and received it 6 weeks later. Still have not received my refund. When I sounded frustrated on the phone - the owner APPALLED why I would be upset. When I asked if a refund check was sent 6 weeks after the order was canceled the owner's reply was, ""I can look it up but it would take 5 minutes and I'm not going to do it."" I have been waiting almost 5 months for something I paid for but he was not willing to spend 5 minutes to correct the problem. LAZY owner with WORTHLESS customer service! Life is hard enough, save yourself the time and energy - buy your clock somewhere else. Pros: flashy website listing Cons: shipping and customer service more
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Owner Message

  • 1-800-4clocks.com is America's Top Clock Shop! We are authorized Dealers for Howard Miller Grandfather Clocks, Hermle Clocks, Seth Thomas and Movado Clocks. We not only have a great Grandfather Clock selection, but also Wall Clocks, Atomic Clocks, Mantle...

Editorial

  • Brand name grandfather clocks are always on sale from this company. Watch repair is also available.

  • 3/7/2007 Provided by Citysearch

Additional information

  • Hours:

    Mon Closed ; Tue-Fri 11:30am-4pm ; Sat Closed ; Sun Closed
  • Payments:

    Master Card, Visa, American Express, Discover
  • Neighborhoods:

    Midtown Center, Midtown

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