Robert Severo Signature Salon & Day Spa

I went to the salon about a week ago and had my hair done by Johnny...I've received so many compliments on my cut and color since going to Johnny and I've been to many other stylist and salons but I love love love the salon and Johnny. Go to Johnny for color and cut - he is super friendly and a hair expert! He knows what looks best for your face. Johnny really took the time to explain what products are best for my hair type, and I appreciated it. From the receptionist to the stylists, you won't be disappointed! Book with Johnny, you'll love him. more

Just got my hair cut and colored with Johnny. Such a great experience! Was greeted by a very friendly receptionist and a glass of wine. :) As soon as I sat in the chair, Johnny was extremely attentive. He asked me a few questions about my hair and really considered all that I had to say. The shampoo and deep conditioning treatment by Johnny was soo relaxing and the scalp massage was so lovely. The haircut and color came out phenomenal and Johnny gave me a tutorial of everything he was doing so I could best recreate the look at home....awesome. He gave me helpful home tips I can do to help achieve that salon look. Lovin it! All in all it was a fabulous experience, Johnny was wonderful, and no pressure on any products (I hate product pushers, yuck). AND all this wonderfulness for a totally reasonable price! I will most definitely be booking with Johnny for all my hair needs! Try him out! you will love him!! p.s he has great fashion sense! more

Hands down, the best experience in a salon that I have ever had, also this is one of the best highlights and haircut that I've had in a very long time. My highlights look very natural, just what I was hoping for. Sonja pointed me in the right direction that I should go to get the best look (that would compliment my skin tone). She took her time and was very detailed. I also appreciate the fact that the salon was accommodating when scheduling. I felt very relaxed and was catered to by everyone! Thank you for a great look! more

I am so happy about my color and cut, it is AMAZING. I just cannot say enough great things about Sonja, and her talent. For me, my hair is a big deal, I?ve been told that my hair is a little hard to work with, but it seemed Sonja understood it just fine. I had a multi color thing going on and wanted to be just one color. My hair is just AMAZING. I look normal again. I also could not agree more with the other review, and would also have to say that the shampoo was phenomenal and is the best I ever had, she really took her time with me and was committed to making me look great. The salon is very welcoming and fun and everybody made me feel comfortable and relaxed. (You know how it can be, going someplace new) so this too was important for me. I am looking forward to my next appointment. Thanks to everyone. P.W XOXOXO more

When I moved to Orlando last year, I went in to search mode to find a salon. I have used City Search before and it had worked in the past and I was in hopes that I could find someone as good as my last stylist or even close to her would be nice. I was Impressed by the reviews of Robert Severo?s Salon, I figured that I would try them out. Everything went smooth when I made my appointment, the person on the phone was very helpful with the questions that I had asked. I made my appointment and it was with Sonja. I booked for a cut, and highlights and also was looking for something that would get my hair back into shape. I am so happy that I FOUND a great salon. My hair looks stunning! I love everything about it. I really appreciate her focus during our appointment. I got her full attention and she listened to what I had to say. Did I mentionThe shampoo was amazing. more

What a wonderful relaxing experience from my head to my my toes. First of all, I have never been so attended to during a facial in my life. There was no rushing to get the facial over with and to get me out. I went here because I was looking for a new place to go since moving here and have not found anything and finding someone was hard for me seeing I missed my person I had for years. I called and booked the facial, the lady that took my call was very nice and took her time with me so we could find a good time for me, she also said that the facial would take around 1hr 1/2. I was taken back for minute, too good to be true, no extra charge, this sounded great.The facial was over the top, I have to tell you, my face, body, scalp, you name it, felt great. I have found my new place again. Thank you Robert for evrything, your the best. Mary. more

Simply put...overpriced. Sure, Sonja was fine but not worth the $70 I was charged for a shampoo and a glorified trim. An unimpressive, barely noticeable, nearly effortless trim. For a straightforward cut, save your money and go elsewhere. more

I am 17 yrs old and have been going to Sonia for about a year and have always loved the cut. but I have been wanting to try something new and spice it up a bit. I am totally into Anime and Korean Pop music. I showed Sonja a picture of a style that I liked and told her I wanted to keep my length. She totally rocked it out. I went to school and got more compliments than I have ever had. It is so original and easy to take care of and I love it. Thanks Sonia for helping me express myself and for listening. more

I went into Robert Severo's to fix my hair for my 25th birthday, I was armed with some photo's of me the way my hair was before I went to a school to get it done.(I know you get what you pay for, and then some) Now the problem was that my hair was 3 colors. I had my real hair color (brown) to about my ears, then a real dark red (I guess they tried to match my color and got it wrong,) and the tips were blond from an attempt to bleach them and dye them, to put it in there words ""some hair that would jump out"". I was so upset and just a mess. Now the amazing part, I found Sonja at Robert Severo's. Not only did she return my hair back to all one color, but also gave me a great cut. Definitely worth it. Sonja is AMAZING! She was very professional and made me feel very comfortable. more

Just recently went to Robert Severo's signature salon. I just got referred from my colleagues. The receptionist put me with Sonja, and we had good conversations about my hair and the result came out fantastic. I love the hair cut and the layers that she gave to my hair.. The other thing that i really enjoyed and was impressed by, was the way that she pampered my hair. It felt so great. Besides that I also like the environment and the salon. It feels so warm, and the staff was amazingly friendly...I highly recommend Sonja. I will be back for my color. Pros: Everything Cons: None to speak of. more

I was referred to Robert Severo's by a friend of mine whose hair looks absolutely the cutest I've ever seen. After calling and talking to a gentleman, who by the way was very knowledgeable and answered all of my what seemed to be a 100 questions about the service. The best was the treatment that they use has no formaldehyde. So I booked my service. I walked into a greatly-lit space, and was readily welcomed by a very friendly staff at the front desk. I was immediately greeted by Sonja, who was so intune with my needs for a new look that I completely set all my usual hair manipulating fears aside. Well let me tell you.... Sonja is nothing short of amazing. She gave me the perfect treatment and cut to suit my everyday needs. I walked out of the salon, with gorgeous stright hair and my cut was one of the best and is completely manageable even in the days after visiting the salon. I cannot say just how pleased with the service and outcome I am. I will, without a doubt, be recommending Sonja and Robert Severo's to my friends. It is definitely one of the best salon experiences I've ever had. Pros: No Formaldehyde, Amazing Customer Service, My Treatment, more

I'm new to Orlando and had tried other salons to keep the gray out of my hair, I'd used a lot of box color in the past, I know it's' wrong, anyway and was trying to get a more natural look. The problem was that every where I went the stylists would match the box color...so I'd paid a small fortune to get the results that I did not want or asked for in the first place. The first thing Sonja asked me was if I wanted to go back to my natural color, I said of course but can you do that seeing what I have done to my hair. Sonja said of course and explained my natural colors and noticed what no other stylist had noticed, Pros: Color, HAIRCUT ONE OF THE BEST more

Ok, so I have been wanting to do microdermabrasion for a long time now. I read up on it and talked to people about it because I had some concerns. I found Robert thru a friend that go's to him. Well I have to say, Robert did such a wonderful job on my skin that I feel like a new person, my skin looks so much better. The nice thing was Robert took his time and made sure that everything felt just right, no rushing. I will be a client for life. Pros: Doesn't rush the facial. more

I've had Thermal Reconditioning / Japanese Straightening done a few times in the past at different salons. Last year I decided to try Robert Severo Salon and Sonya did my hair. She was nice, but the results were not good compared to other places I've been. In fact, parts of my hair were damaged by Sonya and I have never had that issue anywhere else. I'm sorry to say I won't be able to recommend this salon for Thermal Reconditioning. Pros: Nice People Cons: Poor results for Thermal Reconditioning / straightening more

I found Sonja after doing much searching for thermal reconditioning. I've always had very curly hair, and I'm so thrilled with the results. My hair actually looks healthier and shinier now after the process, and so much easier to do, and I don't miss the crazy curl that I had going on. Sonja does amazing work, and she's been extremely helpful with all of my questions and put me to ease with everything. Everyone at the salon was friendly, and I have to say this was a wonderful time for me. Pros: Extremely Happy more

I am truly happy with my new look. I found this salon through a friend. I was in need of a change in a bad way. (Not feeling good about myself thing going on) well I could not be pleased with how everything came out. I can not say enough on how happy I am. So, many hugs latter I left felling great about myself once again. I had such a great time. Pros: I look great, fun environment Cons: no more

I want to say Thank You to everyone at Robert Severo's for the time that you put into the event to make it one of the best events of the year. Thank you again for everything. And I look forward to working with you next year. Pros: The Best more

I've been going to Robert Severo for a couple years now, up until yesterday I had been completely satisfied. The stylists were always friendly and accommodating. I don't know what has happened (the economy or maybe the Aveda institute being built up the street) but all the sudden it's like they don't care anymore. I tried to schedule my appointment in advanced but got waitlisted, not usually a big deal because usually at least one person will cancel. So I call day of and yes there is an open spot, I go there and the place is empty, I can see why it was hard to get an appointment there was only one stylist in a salon with 8 chairs. I always get a different person every time I go which tells me there is a high turnover, usually a sign of poor management. I'm really only there to get a trim (to keep my hair healthy so I can donate it), and a flatiron. I'm a single father, full time student and employee, I really don't have time to spend on my hair so every once in a while I like to treat myself with a flat iron at the salon being the most outrageous I ever get. Well I got a half hearted shampoo, had to force a conversation, then didn't even get a flat iron because no one had put it into the notes and another customer was coming in. So this other customer comes in and they roll out the red carpet, he gets asked if he wants something to drink ""the chardonnay is room temp is that ok?"" I'm not a big drinker but I could care less, it was then it hit me I was getting rushed off the seat for apparently a VIP customer. Do I get offered to reschedule? Nope. Do I get offered an apology? Half hearted. Do I get a courtesy discount? Nope and I still tipped! I was really hoping for a follow-up call later on that day or the next, but nothing came. So I callback ask to speak to someone about my bad experience I lay the details on the line. I get a callback and I get another half-hearted apology, and basically get told they accommodated me by letting me come in. I'm sorry to be sarcastic for a moment but Wow so I pay you money and in return get treated like I'm not even worth your time, how exactly is that accommodating? Pros: Aveda down the street can fix Severo's mistakes. Cons: Poor Customer Service, High Turnover Rate, Not that special more

LOVED THIS SALON!!! I searched high and low for a good salon and finally found this one!!! I had my hair done up north in a great salon and tried to have someone down here do it...only to have it ruined!!!!!!!!!!! I was totally upset and crying!! I emailed Robert Severo Salon and Sonja took my challenge, which she passed with flying colors. I finally got my sexy cut back and my platinum blonde was no longer with orange roots (from the mess up at the other salon) but was now once platinum again!!! THANK YOU THANK YOU!!! I feel like a new woman and not that stay at home housewife!! You Rock SONJA!! :) Pros: Professional, Helpful, Experienced more

For the past two years I've been hunting for a stylist who really understands how to cut curly hair. I seem to jump from one stylist to another like a girl on revolving blind dates hoping to find the ""one"". I found Robert Severo Signature Salon on Citysearch and crossed my fingers that the rave reviews were in fact true. The receptionist was cheery and found an appointment that would accommodate my busy schedule. Upon arriving to the salon, I began to have doubts since the shopping center wasn't all that appealing. Don't judge this salon by its exterior. This is not a snooty Park Ave salon, but that's part of the reason I like it. I paid $55 for a fantastic shampoo, cut and style. To me a great haircut is worth every penny! William spent time talking to me before and explained how curly hair should be cut. I didn't feel rushed and he spent the time to get the cut just right. This salon is certainly a diamond in the rough and I will be taking the 40min drive to visit William again. Pros: the stylist listened Cons: the location more